Cappelliera's Barber Salon's cancellation/no show policy is as follows: appointments cancelled within 6 hours of the start time will be charged 50% of the total service cost upon your next visit. No call/no shows will be charged 100% of the total service cost upon your next visit. A late cancellation charge will be applied upon notification of the request to cancel your appointment within 6 hours of your scheduled appointment time. In order to avoid this, please notify us 6 hours or more in advance. A no show charge will be applied upon your arrival 10 minutes or more after your scheduled appointment time or when you do not notify us that you will not appear for your scheduled appointment, or if you notify us of a cancellation after your scheduled appointment start time. We do understand that certain circumstances may prevent you from being able to come in. We respectfully ask that you notify us at your earliest conveinence so we are able to accomodate not only our staff, but other clients. Thank you in advance for all of your support and understanding.